Are returns free for a custom-made dress?
Yes, returns are free
Can I request a modification on a dress?
No, dress designs cannot be changed.
Where are you located?
We are a Quebec company. Our offices are in st-jean sur richelieu
Can I return a dress?
Yes, returns are free in Canada
How does the return work?
1-Message us within 5 days of receiving the dress.
2-You will receive a label to print.
3-Fold and pack the dress in a bag.
4-Stick the label on the package.
5-Take the package to the nearest post office.
Can I try on the dress before buying?
No, we are an online store only.
What are the accepted means of payment?
You can pay with paypal, ggogle pay, apple pay, mastercard, visa and american express.
I didn't receive a tracking number?
The tracking number can take up to 25 days to be sent. This is the time required for making your dress.
Why are the prices low?
We are a group of more than 60 manufacturers, which is why our prices are lower.
How soon will I receive my dress?
You will receive the dress within 30 days. The manufacturing time is 20 days.
Can I cancel an order?
You have 24 hours to cancel an order. Then we start manufacturing
Are there any additional charges for a custom size dress?
No, custom size dresses are free of charge, you must choose the (custom size) option and enter your measurements in the rectangle: enter your measurements here. It is located below the size of the dress.